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by D. Tafoya : Organizations in the Face of Crisis: Managing the Brand and Stakeholders

ISBN : #1349455296 | Date : 2013-03-20

Description :

PDF-fdd30 | Organizations in the Face of Crisis offers a new approach to the treatment of threats to an organization, the brand, and the stakeholders. Case studies and diagnostic tools are used to demonstrate the effects of a crisis and to provide insight and strategies on managing the crisis at hand as well as the long-term effects…. Organizations in the Face of Crisis: Managing the Brand and Stakeholders


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Packaged Solutions: Fundamentally Changing the Way Business Solutions are Bought and Sold – Fixed Price, Fixed Timescale, Fast Delivery, Visible ROI – Performance Improvement (Thought Leadership) PDF




by Jonathan M. Blain : Packaged Solutions: Fundamentally Changing the Way Business Solutions are Bought and Sold – Fixed Price, Fixed Timescale, Fast Delivery, Visible ROI – Performance Improvement (Thought Leadership)

ISBN : #1905243030 | Date : 2006-11-01

Description :

PDF-5467b | … Packaged Solutions: Fundamentally Changing the Way Business Solutions are Bought and Sold – Fixed Price, Fixed Timescale, Fast Delivery, Visible ROI – Performance Improvement (Thought Leadership)


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: The Cornell School of Hotel Administration Handbook of Applied Hospitality Strategy

ISBN : #1412905907 | Date : 2010-07-14

Description :

PDF-4247e | The Handbook of Applied Hospitality Strategy is a comprehensive resource for advanced students and serious practitioners focused on hospitality strategic management. The Handbook includes original thought on key topics, critical articles from the pages of the Cornell Hospitality Quarterly, and integrative commentary. Particular emphasis is placed on the strategies and decisions that determine the … The Cornell School of Hotel Administration Handbook of Applied Hospitality Strategy


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by Dr Alexandra Kenyon : International Marketing Strategy

ISBN : #1473723701 | Date : 2016-02-28

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PDF-49cff | International-Marketing-Strategy… International Marketing Strategy


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HBR’s 10 Must Reads on Collaboration (with featured article “Social Intelligence and the Biology of Leadership,” by Daniel Goleman and Richard Boyatzis) PDF




by Harvard Business Review : HBR’s 10 Must Reads on Collaboration (with featured article “Social Intelligence and the Biology of Leadership,” by Daniel Goleman and Richard Boyatzis)

ISBN : #1633694593 | Date : 2013-04-02

Description :

PDF-d5647 | Join forces with others inside and outside your organization to solve your toughest problems.If you read nothing else on collaborating effectively, read these 10 articles. We’ve combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you work more productively with people on your team, in other departments, and in other organization… HBR’s 10 Must Reads on Collaboration (with featured article “Social Intelligence and the Biology of Leadership,” by Daniel Goleman and Richard Boyatzis)


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[Pub.41ELB] HBR’s 10 Must Reads on Collaboration (with featured article “Social Intelligence and the Biology of Leadership,” by Daniel Goleman and Richard Boyatzis) PDF | by Harvard Business Review


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Loyalty Com Customer Relationship Management Marketing PDF Ece263e3d

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loyalty.com : Customer Relationship Management in the New Era of Internet Marketing PDF




by Frederick Newell : loyalty.com : Customer Relationship Management in the New Era of Internet Marketing

ISBN : #007138782X | Date : 2002-01-25

Description :

PDF-0f76c | “If Wal-Mart founder Sam Walton were alive and heavily involved in the Internet, this is the kind of book he might write.”­­Los Angeles Times Packed with case studies and real-world examples, Loyalty.com reveals what the latest technology shifts mean to marketers in every field­­and outlines the fundamentals needed to build customer loyalty that will last…. loyalty.com : Customer Relationship Management in the New Era of Internet Marketing


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Summary: Getting Into Your Customer’s Head: Review and Analysis of Davis’ Book PDF




by BusinessNews Publishing : Summary: Getting Into Your Customer’s Head: Review and Analysis of Davis’ Book

ISBN : # | Date : 2013-02-15

Description :

PDF-4e9e6 | The must-read summary of Kevin Davis’ book: “Getting Into Your Customer’s Head: 8 Secret Roles of Selling Your Competitors Don’t Know”. This complete summary of the ideas from Kevin Davis’ book “Getting Into Your Customer’s Head” explains that most sales today are made through a four-stage buy-learning process: 1. Prospective customers become aware of a need for something 2. They study all the … Summary: Getting Into Your Customer’s Head: Review and Analysis of Davis’ Book


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Catering Business Free Online Advertising Video Marketing Strategy Book: Catering ServiceWebsite Traffic Secrets to Making Massive Money Now! PDF




by Brian Mahoney : Catering Business Free Online Advertising Video Marketing Strategy Book: Catering ServiceWebsite Traffic Secrets to Making Massive Money Now!

ISBN : #1542404215 | Date : 2017-01-06

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PDF-bb30f | With this Catering Business Free Online Advertising Video Marketing Strategy Book you will Learn… How to Get Unlimited FREE Marketing & Advertising for massive money for your business! How to Step by Step create Money Making Videos! The secrets the pro’s use to rank on the 1st page of YouTube! Get Massive Amounts of Web Traffic and views for Your Catering Service business Videos! How t… Catering Business Free Online Advertising Video Marketing Strategy Book: Catering ServiceWebsite Traffic Secrets to Making Massive Money Now!


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Effective Client Management in Professional Services: How to Build Successful Client Relationships PDF




by Jack Berkovi : Effective Client Management in Professional Services: How to Build Successful Client Relationships

ISBN : #1409437892 | Date : 2014-12-17

Description :

PDF-fe70c | How do firms become Client-centric? Effective Client Management in Professional Services is about putting the Client first, everywhere, in the activities of professional services firms. The book introduces The Client Management Model to enable firms to assess their level of Client orientation and relationship development. It also features The Client Management Index which enables firms to benchmar… Effective Client Management in Professional Services: How to Build Successful Client Relationships


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Summary: Behind the Cloud: Review and Analysis of Benioff’s Book PDF




by BusinessNews Publishing : Summary: Behind the Cloud: Review and Analysis of Benioff’s Book

ISBN : # | Date : 2013-02-15

Description :

PDF-21fa3 | The must-read summary of Marc Benioff’s book: “Behind the Cloud: The Untold Story of How Salesforce.com Went From Idea to Billion-Dollar Company- and Revolutionized an Industry”. This complete summary of the ideas from Marc Benioff’s book “Behind the Cloud” explains how he started with an idea and grew it into a billion-dollar business. According to Benioff, the key to creating a truly successful… Summary: Behind the Cloud: Review and Analysis of Benioff’s Book


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by Peter Vervest : How to Win Customers in the Digital World: Total Action or Fatal Inaction

ISBN : #3540665757 | Date : 2000-01-14

Description :

PDF-2d0c2 | Providing a template for seizing the opportunities offfered by digital business technologies, this book presents six real-life cases to demonstrate both the power and risks involved. The authors – both experienced professionals in management education and telecommunications – introduce Total Action concepts and methodologies – where every activity inside the organization is directly relevant for i… How to Win Customers in the Digital World: Total Action or Fatal Inaction


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Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and Gamification (Business Books) PDF




by Rajat Paharia : Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and Gamification (Business Books)

ISBN : #0071813373 | Date : 2013-06-18

Description :

PDF-a04a4 | The New York Times and Wall Street Journal bestseller! The new secret to driving LOYALTY THAT PAYS Once revolutionary, loyalty programs designed to differentiate products quickly became commoditized. And yet, billions of dollars are still spent every year on programs that are doomed to fail. These programs, it turns out, don’t inspire long-term loyalty. Once a better deal comes along, customers … Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and Gamification (Business Books)


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The Psychology of Price: How to use price to increase demand, profit and customer satisfaction PDF




by Leigh Caldwell : The Psychology of Price: How to use price to increase demand, profit and customer satisfaction

ISBN : # | Date : 2012-09-28

Description :

PDF-be18a | One of the most important questions for any business is: how much should I charge? Economics has an easy answer – just look at where demand and supply meet. Unfortunately, this easy answer is wrong. What about the effect of changing the timing on a payment? How do a customer’s personal and financial circumstances affect their willingness to pay? Using The Psychology of Price, you can discover… The Psychology of Price: How to use price to increase demand, profit and customer satisfaction


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by Art Weinstein : Superior Customer Value: Strategies for Winning and Retaining Customers, Third Edition

ISBN : #1439861285 | Date : 2012-02-24

Description :

PDF-a3c5a | A customer-centric culture provides focus and direction for the organization, ensuring that exceptional value will be offered to customers ― this, in turn, results in enhanced market performance. Unfortunately, caught up in the daily economic and competitive pressures of running complex and fast-changing businesses, managers may lose sight of customers’ desires. And, consequently, customer exp… Superior Customer Value: Strategies for Winning and Retaining Customers, Third Edition


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Understanding Consumer Decision Making: The Means-End Approach to Marketing and Advertising Strategy PDF




: Understanding Consumer Decision Making: The Means-End Approach to Marketing and Advertising Strategy

ISBN : #058538701X | Date :

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PDF-7929b | … Understanding Consumer Decision Making: The Means-End Approach to Marketing and Advertising Strategy


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